Your Role: Sales Representative for CMS Smart, a content management system

Avatar Role: Michelle, Senior Marketing Director

Your Goal: Build trust so Michelle shares her business problem with you and agrees to a follow-up meeting.

Time: At least 5 exchanges with Michelle (approx. 3 minutes) to generate an insights report.

Skills Measured: Active Listening, Empathy, Problem Solving, Negotiation, Persuasion

**Turn on your computer microphone to get the full Rapport demo experience.