AI-Powered Customer Experiences

Create more engaging, human-like customer interactions with expressive AI avatars that respond naturally in real time. Deliver personalized support, guidance, and experiences across digital and physical touchpoints—while keeping your brand available, consistent, and ready to engage at scale.

Transform Customer Experience

  • Create Human-Like Interactions

    • Engage customers with expressive, lifelike AI avatars

    • Respond naturally through voice, facial expression, and emotion

    • Make digital interactions feel more personal and engaging

  • Deliver Personalized Experiences

    • Tailor conversations to customer needs and context

    • Customize avatars, personas, voices, and interactions

    • Create experiences that reflect your brand and audience

  • Support Customers 24/7

    • Provide always-on assistance whenever customers need it

    • Answer questions and guide customers in real time

    • Deliver consistent experiences across every interaction

  • Engage Across Every Touchpoint

    • Embed interactive avatars into websites and digital experiences

    • Create engaging in-person experiences for kiosks and events

    • Extend consistent customer experiences across channels

  • Connect to Your Customer Ecosystem

    • Integrate with your preferred AI and technology stack

    • Connect avatars to business systems and data

    • Build experiences around your existing customer journey

  • Scale Without Losing the Human Touch

    • Serve more customers without sacrificing engagement

    • Deliver consistent experiences across markets and languages

    • Scale personalized interactions across teams and regions

Built with Rapport

  • Madame Tussauds Singapore

    Case Study: Madame Tussauds Singapore

    • Live public attraction at Sentosa; guests hold real conversations with historic figures from Singapore's past

    • Real-time facial animation from audio, no pre-rendered responses

    • Multiple languages supported; guests served in their own language, including Tamil and Chinese.

    • Runs unattended in a public venue, 12 hours a day

    • 180,000 guest interactions since launch

    • Deployed in 4 weeks from brief to live

  • The Wizarding World Orlando

    Case Study: The Wizarding World Orlando

    • Universal Epic Universe, Ministry of Magic (Orlando): Rapport powers the interactive talking portraits, the land's headline feature. Live, unscripted guest conversations with real-time response.

    • Proven live and guest-facing: performs in a high-traffic theme park with real visitors, not a pre-rendered cinematic.

    • Same core tech as our AAA titles (Hogwarts Legacy, Tekken 8), now animating a physical fan experience around maior IP.

    • Integrates into an existing character or conversational-AI stack.

KDDI Logo
MadameTussauds Logo
Qualcomm Logo

For the nursing program, we wanted our students to walk into their first real care coordination conversation having already practiced and received coaching feedback, and for our lecturers and professors to see objective cohort performance insights. The Rapport experience and team has been great for that.

Lee Mitchell

Research and Innovation consultant for Educational Technology at Boise State eCampus Center

Rapport allows us to create interactive environments that are engaging, dynamic, and scalable for thousands of users to acquire durable skills that can help build better human connections, driving organizational growth. It's one of the only platforms that effortlessly allows the integration of Generative AI capabilities in a rapid, scalable manner.

Arjun Nagendran

Co-founder, Relativ.ai

We're thrilled with the results we get using Rapport; it's been a game-changer for our animations. There's evidence to show that video content with AI avatars can outperform traditional online methods of teaching. We believe that content like this can be a catalyst for more individualized learning.

Dr. Deepak Sekar

Co-founder & CEO, Prof Jim 

Customer stories 

Bring your brand to life today