Getting Started With Your Rapport Free Trial: A Dashboard Tour

The trial is built to let you test the full product, not a cut-down demo. According to the plan details on the Billing page, the trial includes:

• 50 minutes of learner conversation time over 14 days, with no credit card required
• Full access to Rapport features, including scenario templates for L&D and sales enablement
• LMS delivery through SCORM, plus a hosted learner portal
• Cohort analytics and individual performance reports
• 50+ languages and voices, and one creator seat

Minutes only count while a learner is actually talking with an avatar. Building scenarios, previewing briefings, and browsing templates do not use your allowance, so you can explore freely before you run a live session.

Home is where you land after signing in. It has two parts:

• Analytics Summary: four tiles for Scenarios Completed, Avg. Overall Score, Avg. Attempts per participant, and Avg. Duration per scenario.
• My Scenarios: the scenarios your organization has saved, with a shortcut to view them all.

Once you save a few scenarios, Home becomes a launch pad. Each card shows the avatar, the scenario type, a short description, and the learner goal.

The left sidebar holds everything you need. Here is what each item does and where to go next:

• Create Custom Scenario: opens the six-step builder. Our guide to building a custom sales roleplay scenario walks through each step.
• My Scenarios: your saved library, where you share, edit, duplicate, or delete scenarios.
• Scenario Templates: ready-to-run starting points. See how to use Rapport scenario templates.
• Learner Management: delivery channels and your learner list. See how to share scenarios through the learner portal or SCORM.
• Cohort Analytics: performance across scenarios, learners, and skills.
• Organization Settings and Billing: your workspace name, team, plan, and usage.

Two small controls are easy to miss. The organization name at the top left switches between workspaces or adds a new one, and the language menu at the bottom of the sidebar changes the interface language.

If you only have a short block of time, this order gets you to a meaningful result fastest:

1. Open Scenario Templates, preview two or three templates, and open the sample report on one. (Template guide)
2. Save one template that matches a real conversation your team struggles with.
3. Click Create Custom Scenario and build one scenario around your own product, customer, or role. (Builder guide)
4. Run one live session yourself with at least five exchanges so a full report is generated.
5. Review the report and decide which skill you would coach first. (How to read the report)

If you want to plan your scenarios before you build them, our guide on how to design an AI roleplay scenario that builds real skills covers goals, personas, and pressure points.

When the trial ends, you can move to a paid plan from the Billing page. At the time of writing, the options listed are:

Pro and Business list an effective rate of $0.19 per minute, with usage over the limit billed at $0.21 per minute. Check the Billing page in your account for current pricing.

To estimate the business case before you commit, try our training ROI calculator.

For sales teams, the sales ramp time calculator shows what a faster ramp is worth.

Most teams already know what good conversations sound like. The gap is practice. Research on structured roleplay keeps pointing the same way. A study in Advances in Medical Education and Practice compared role-play simulation with real patient encounters for building communication skills.

Stanford researchers also found that simulated conflict practice with an AI partner changed how people handled real disagreements afterward.

Managers matter here too. Gallup has reported that managers account for 70% of the variance in team engagement, which is why so many Rapport templates focus on feedback, promotion conversations, and change.

For sales teams, ATD research on barriers to effective sales onboarding makes a similar case for building practice into the first weeks on the job. The trial is the low-risk way to see whether that kind of practice works for your people.

Want to see the realism behind the avatars? Read how live 3D AI avatars work in real time.