Managing client expectations
Managing Client Expectations
Try real-time role play. Empower Sarah to make a business decision based on the project's constraints.
Your Role: Project Manager
Avatar Role: Sarah, an enthusiastic and creative client
Your Goal: Respond to a new feature request ("scope creep") without saying no. You must validate Sarah's idea, then reframe the conversation around the project's constraints (scope, time, cost) to empower her to make a business decision.
Time: At least 5 exchanges with Sarah (approx 3 min) in order to generate an insights report.
Skills Measured: Empathy, Negotiation, Persuasion, and Holding Boundaries.
**Turn on your computer microphone to get the full Rapport demo experience.


